Terms of use

1. Operator and scope

The École RBQ platform is operated by Innovation MBA inc. — contact: info@ecolerbq.ca. To contact support: info@ecolerbq.ca. These terms describe use of the website and courses. They do not limit mandatory rights granted by applicable law.

2. Nature of the courses

The courses provide explanations, lessons, examples, quizzes and practice tests to prepare for RBQ exams. École RBQ is an independent school and claims no affiliation with the Régie du bâtiment du Québec. A purchase, a passing quiz result or a platform certificate is neither an RBQ licence nor a guarantee of passing an official exam.

3. Account and free trial

The first lesson of each course is free without an account. A free account with a confirmed email unlocks five additional lessons per course, namely lessons 2 to 6. From lesson 7 onwards, access requires a confirmed purchase, except for administrative access. The information provided must be accurate. Login credentials are personal and only one active session per account is permitted.

4. Purchases and access duration

Prices are in Canadian dollars, plus applicable taxes calculated at checkout. Course or package details and the total are displayed before payment confirmation. Stripe processes payments.

Purchased access is valid for one year from confirmed payment. Its expiry date is available in the account. There is no automatic renewal: any offered extension requires a new purchase under the offer displayed at renewal.

Promotional codes are subject to the displayed conditions and availability. The order and payment confirmation determine the amount actually paid.

5. Cancellation and refunds

To submit a cancellation or refund request, write to info@ecolerbq.ca with your account email and order reference, without sending card information.

École RBQ does not offer voluntary refunds after purchase. This policy does not apply where cancellation or a refund is required by law. Cancellation and refund rights under applicable law remain fully effective; no provision of these terms excludes them.

6. Use of content

Access is granted for the account holder’s personal learning. Unauthorized reproduction, resale, redistribution of content and sharing of credentials are prohibited, subject to uses permitted by law. Technical access to the platform transfers no intellectual property rights.

7. Progress and availability

The platform saves progress and notes associated with the account. An internet connection and compatible browser are required. Interruptions, maintenance or synchronization errors may occur. Contact support if a problem prevents use of your course.

8. Privacy and communications

The privacy policy describes the information processed and how to exercise your rights. Accepting terms of use does not constitute separate consent to commercial solicitation.

9. Requests and disputes

First address requests to info@ecolerbq.ca. Mandatory consumer protections and remedies under applicable law remain available. The terms presented at purchase continue to apply to that purchase, subject to the law.